Menu
Menu
To make the booking process and your stay in our apartments easier, below you will find answers to frequently asked questions.
Yes, each of our apartments comes with a separate set of bed linen (pillow and duvet) and a set of towels (large and small) for each guest. Each bathroom also has one floor towel.
The minimum time by which our guests must pay for their stay is the day when the free cancellation period ends.
The deadline for free cancellation of a reservation varies depending on the offer. Information regarding this can be found in the offer details on our website as well as in the confirmation of the reservation that was made.
After making a reservation, you can pay for it by using an automatically generated payment link. This link will redirect you to the T-pay system, which allows you to pay for the reservation using a credit card, BLIK, or instant transfer. It is also possible to make a traditional bank transfer.
Yes, we issue VAT invoices as well as personalized invoices. However, it is necessary to inform our employees of the desire to receive an invoice immediately after making a reservation or during the reservation process.
Yes, all pets are welcome here. For larger pets (such as dogs, cats), we charge an additional fee. Guinea pigs, hamsters, rabbits, etc. stay with us for free!
Of course, provided that your apartment will still be available. The easiest way to extend your reservation is by calling our office at +48 58 573 33 44.
The number of guests staying in the apartment cannot exceed the maximum number of guests that the apartment is prepared for.
Most of our apartments have one assigned parking space. Information about parking availability can be found in the apartment description.
Yes, all of our apartments have access to wireless internet.
The hours of the hotel’s good night policy vary for each property and have been presented in the following table:
|
Nazwa obiektu |
start |
end |
|
Ujejskiego 22 |
16:00 |
11:00 |
|
Villa Allegra |
16:00 |
11:00 |
|
Małe Orłowo |
16:00 |
11:00 |
|
Gdynia Centrum |
16:00 |
11:00 |
|
Stare Miasto Gdańsk |
16:00 |
11:00 |
|
Białe Miasto |
16:00 |
11:00 |
|
Malczewskiego |
16:00 |
11:00 |
|
Sopot Haffnera |
16:00 |
10:00 |
Early check-in is subject to availability. If we have the possibility and the apartment is ready earlier, we are happy to accommodate our guests.
Of course, we invite you to contact our staff directly at the phone number: +48 58 573 33 44, and we also welcome you to contact us via email: ltc@ltc-apartments.com.
We make every effort to ensure that our apartments meet the highest standards of cleanliness. Most apartments are not equipped with carpets, which is certainly a big convenience for people with allergies. However, we do not have hypoallergenic bedding (pillows and duvets) in our offer. In some apartments, the bedding is filled with feathers.
No, our company does not accept Travel Vouchers.
No, there is an absolute smoking ban on tobacco products, e-cigarettes, and iqos in all of our apartments.
In such a situation, please contact our office to determine the address to which we should send the loss. Shipping costs are covered by the guest.